ace219 Terms & Conditions

1 Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player," "you," or "your") and ace219 ("the Platform," "we," "us," or "our") governing your use of the ace219 website located at ace219.vip and all related services, games, features, and content provided therein.

By creating an account, making a deposit, or accessing any portion of the ace219 platform, you expressly acknowledge that you have read these Terms in their entirety, that you understand them, and that you agree to be legally bound by them. If you do not agree to any provision of these Terms, you must immediately cease using the ace219 platform and close your account.

These Terms should be read in conjunction with ace219's Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference.

2 Eligibility

Access to and use of ace219's real-money gaming services is subject to the following eligibility requirements, all of which must be satisfied simultaneously:

• Age: You must be at least twenty-one (21) years of age. This is a mandatory minimum age requirement prescribed by the Philippine Amusement and Gaming Corporation (PAGCOR) for casino-style online gambling in the Philippines. ace219 strictly prohibits access by persons under 21 years of age.
• Jurisdiction: You must be physically located in a jurisdiction where accessing online gambling services is lawful at the time of play. It is your sole responsibility to verify that your use of ace219 complies with all applicable laws in your location.
• Capacity: You must have the legal capacity to enter into a binding contract under Philippine law and the laws of your jurisdiction.
• Not Self-Excluded: You must not be subject to a self-exclusion order, either voluntarily imposed through ace219's tools or mandated by PAGCOR or any other regulatory authority.
• Not an Excluded Person: You must not be a director, officer, employee, consultant, agent, or close family member of ace219 or any of its affiliated entities or game suppliers.

3 Account Registration

To access real-money gaming on ace219, you must register a single personal account. The following conditions apply to account registration and maintenance:

• One Account Per Person: Each individual is permitted to hold only one (1) registered account on ace219. Opening duplicate, multiple, or linked accounts — whether under the same or different names, email addresses, or device identifiers — is strictly prohibited and constitutes grounds for immediate account suspension and forfeiture of associated balances.
• Accurate Information: You must provide truthful, accurate, and complete information during registration, including your full legal name, date of birth, Philippine mobile number, and a valid email address. You are obligated to keep this information current and accurate at all times.
• Account Security: You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. ace219 shall not be liable for any losses arising from unauthorised access to your account resulting from your failure to safeguard your login details.
• KYC Verification: ace219 is required to conduct Know Your Customer (KYC) verification in accordance with PAGCOR anti-money laundering (AML) regulations. You agree to provide requested documentation, which may include a government-issued photo ID (such as a Philippine passport, driver's licence, or PhilSys National ID), proof of address, and source of funds documentation where required.
• Account Closure: You may request account closure at any time by contacting ace219 support. Pending withdrawals will be processed prior to closure. Bonuses that have not met wagering requirements will be forfeited upon account closure.

4 Deposits & Withdrawals

All financial transactions on ace219 are denominated in Philippine Peso (PHP). The following terms govern deposits and withdrawals:

• Accepted Payment Methods: ace219 currently accepts deposits and processes withdrawals via GCash, Maya (formerly PayMaya), BPI, BDO, UnionBank, and USDT TRC20. Available methods are subject to change. ace219 reserves the right to add or remove payment methods without prior notice.
• Minimum Deposit: The minimum deposit amount is ₱100 for e-wallet methods (GCash, Maya) and as specified for bank transfer methods. Minimum amounts are subject to change and will be communicated through the platform's deposit interface.
• Withdrawal Processing: Withdrawals are processed subject to completed KYC verification. ace219 aims to process withdrawal requests within one (1) to four (4) business hours for e-wallet withdrawals. Bank transfer withdrawals may take one (1) to three (3) business days depending on the receiving institution.
• Withdrawal to Original Method: ace219 reserves the right to return funds to the same payment method used for the original deposit. This is an anti-money laundering requirement and may affect the withdrawal method available to you.
• Transaction Limits: Minimum and maximum transaction limits apply and are displayed within the cashier section of the ace219 platform. ace219 reserves the right to modify these limits at any time.
• Third-Party Transactions: ace219 does not accept deposits from third-party accounts and will not process withdrawals to accounts not belonging to the registered account holder. Deposits received from third-party accounts will be refunded and may result in account suspension.

5 Bonuses & Promotions

ace219 offers various promotional incentives to new and existing players. All bonuses and promotions are governed by the following general terms, in addition to any specific terms communicated at the time the promotion is offered:

• Wagering Requirements: All bonuses awarded by ace219 are subject to wagering requirements. The applicable wagering multiple will be stated in the specific promotion terms. Bonus funds and any winnings derived therefrom are not withdrawable until wagering requirements have been fully met.
• Game Contributions: Different game categories may contribute different percentages toward wagering requirements. Slot games typically contribute 100%; live casino games, table games, and certain other categories may contribute at a reduced rate or not at all. Contribution rates are specified in individual promotion terms.
• Bonus Expiry: Bonuses not claimed within the specified claim window, and wagering requirements not completed within the specified completion window, will be forfeited without compensation.
• Abuse Prevention: ace219 reserves the right to void bonuses and related winnings, and to suspend or close accounts, where it has reasonable grounds to suspect bonus abuse, collusion, arbitrage wagering, or any other attempt to exploit promotional offers in a manner not intended by ace219.
• One Bonus at a Time: Players may not hold more than one active deposit bonus simultaneously unless explicitly stated otherwise in the promotion terms.

6 Game Rules & Fairness

ace219 is committed to offering provably fair gaming outcomes. The following applies to all games available on the ace219 platform:

• RNG Certification: All random number generator (RNG) based games available on ace219 are supplied by licensed third-party game providers whose RNG systems are independently certified by accredited testing laboratories. Game outcomes are not manipulated by ace219.
• Published RTPs: Return-to-player (RTP) percentages are as published by the respective game providers. Actual player returns may vary from theoretical RTP over any given session, which is a function of statistical variance inherent in all gambling games.
• Live Casino: Live dealer games are conducted by professionally trained dealers in licensed studio environments. Game outcomes are determined by physical game elements (cards, roulette wheels, dice) and are streamed in real time.
• Disconnection Policy: In the event of a disconnection during a game round, the round will be resolved according to the game rules of the relevant provider. ace219 is not liable for losses attributable to disconnections caused by your internet service provider or device.
• Malfunction: In the event of a software malfunction that causes a game to be interrupted or an incorrect outcome to be displayed, ace219 reserves the right to void the affected game round and return stakes to the players involved.

7 Prohibited Conduct

The following conduct is strictly prohibited on the ace219 platform and may result in immediate account suspension, forfeiture of balances, and referral to relevant law enforcement authorities:

• Opening or attempting to open more than one account per individual;
• Providing false, misleading, or fraudulent registration information;
• Using stolen, unauthorised, or fraudulently obtained payment instruments;
• Money laundering, terrorist financing, or any activity prohibited under the Philippines' Anti-Money Laundering Act (AMLA) and its implementing regulations;
• Attempting to manipulate, exploit, or circumvent game software, RNG systems, or bonus mechanics through technical or other means;
• Colluding with other players, including in live dealer games, for the purpose of gaining an unfair advantage;
• Using automated scripts, bots, or other software to interact with the ace219 platform in place of human operation;
• Threatening, harassing, or using abusive language toward ace219 staff or other players.

8 Responsible Gaming

ace219 is committed to promoting responsible gaming and operates in accordance with PAGCOR's responsible gaming framework. The following provisions apply:

• 21+ Age Policy: Real-money gaming on ace219 is strictly limited to persons aged 21 and above. This requirement is non-negotiable and is enforced through KYC verification.
• Self-Exclusion: Players may request self-exclusion at any time by contacting ace219 support or by activating the self-exclusion tool in account settings. Self-exclusion takes effect immediately and cannot be reversed during the selected exclusion period.
• Deposit Limits: Players may set daily, weekly, or monthly deposit limits through account settings. Decreasing a limit takes effect immediately; increasing a limit is subject to a mandatory reflection period.
• Reality Checks: ace219 provides session time reminders to help players stay aware of the duration of their gaming sessions.
• Seeking Help: If you believe you may have a gambling problem, we encourage you to seek assistance. Resources are available on the ace219 Responsible Gaming page.

9 Intellectual Property

All content on the ace219 platform — including but not limited to software, game code, graphics, logos, text, trademarks, and the ace219 brand name — is the exclusive property of ace219 or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the ace219 platform solely for your personal entertainment. You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from the ace219 platform without prior written consent from ace219.

10 Limitation of Liability

To the fullest extent permitted by applicable Philippine law:

• ace219 provides its platform on an "as is" and "as available" basis and makes no warranties, express or implied, regarding the uninterrupted availability, accuracy, or fitness for purpose of the platform or any game thereon.
• ace219 shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of, or inability to use, the ace219 platform, including without limitation loss of profits or gaming winnings.
• ace219's aggregate liability to you for direct damages shall not exceed the total deposits made by you to your ace219 account in the thirty (30) days immediately preceding the event giving rise to the claim.
• Nothing in these Terms shall limit ace219's liability for death or personal injury caused by its negligence, or for fraud or fraudulent misrepresentation.

11 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to conflict of law principles. Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the appropriate courts of the Philippines. ace219 operates under the regulatory oversight of PAGCOR and is subject to all applicable Philippine gaming regulations, including the implementing rules and regulations of Republic Act No. 9487 and related statutes.

12 Amendments

ace219 reserves the right to amend, update, or replace these Terms at any time. Material changes will be communicated to registered players via email to the address on file and/or via a notice posted prominently on the ace219 platform. Your continued use of the ace219 platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with the amended Terms, you must stop using the platform and may close your account. It is your responsibility to review these Terms periodically. The effective date of the current version is displayed at the top of this page.

For questions regarding these Terms, please contact ace219 support via live chat on the platform or by email at [email protected] (plain text — not a clickable link).